Engagement
Margin Reconciliation Audit
A full walkthrough of settlement files, fee schedules, COGS, and refunds so weekly profit matches what landed in the bank.
Who this is for
Marketplace sellers and brand teams that sell through Shopee, Lazada, TikTok Shop, or a custom checkout and cannot explain why last month’s “margin” and the bank deposit disagree.
Result
You leave with a reconciled channel-by-channel margin for a chosen period, a documented list of fee and cost mismatches, and a repeatable checklist for your next settlement cycle.
What is included
- Intake of up to three marketplaces plus one owned storefront for a single review window (usually 30–90 days)
- Mapping of settlement lines to SKUs, promotions, shipping subsidies, and seller vouchers
- Cross-check of COGS, packaging, and outbound logistics against your cost sheet
- App analytics pass on order and refund event feeds where exports are available
- Working session with finance and operations to agree on open items
- Final margin workbook and a 60-minute readout
What is excluded
- Bookkeeping entry into your accounting system
- Tax filing or statutory audit opinions
- Continuous monitoring retainers (available separately after the first audit)
How we work
- Scoping call — confirm channels, SKU volume, and which settlement files you can share.
- Data room — encrypted folder for exports; we flag gaps within three business days.
- Reconciliation build — auditors match payouts to orders and costs; you get interim questions mid-week.
- Readout — we walk through findings and hand over the workbook.
Preparation
Have settlement CSVs, fee rate cards, product cost sheets, and refund policies ready. If your app or OMS can export order events, include those files too.
Constraints
We need read-only access to exports, not live admin passwords. Engagements over 2,000 active SKUs may require a phased quote.
Next step
Request a quote and attach a sample settlement file if you can. We reply within two business days with fit, timeline, and fee.